At The Clean Leaf, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information when you fill out forms on our website or contact us directly:

• Name
• Email address
• Phone number
• Address (for booking purposes)
• Service-related preferences or notes

We do not collect or store any credit card or banking information via this website.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide service quotes
• Schedule and confirm appointments
• Send service-related updates or reminders
• Improve our website and customer service
• Comply with applicable legal obligations

We may also use anonymized data for internal analysis or service improvement.

3. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share your details only with trusted service providers (e.g., contracted cleaners) solely for the purpose of fulfilling your cleaning service.

We may also share information when legally required to do so.

4. Cookies and Analytics

Our website may use cookies and third-party tools like Google Analytics and Meta Pixel to track website usage. This helps us understand visitor behavior and improve the user experience. These tools may collect anonymized information like:

• IP address
• Device/browser type
• Pages visited
• Time spent on site

You can disable cookies in your browser settings.

5. Data Storage and Security

We store collected data securely using reputable systems such as:

• Encrypted customer relationship management (CRM) platforms
• Secure website forms and email communication

We take reasonable steps to protect your data from unauthorized access or misuse.

6. Your Rights

You have the right to:

• Request a copy of your personal data we hold
• Ask us to correct inaccurate information
• Request deletion of your personal data at any time

To exercise your rights, email us at contact@thecleanleaf.ca.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies separately.

8. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the “Effective Date” above.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:
📧 contact@thecleanleaf.ca